Private Data We Receive And Collect

VISS automatically collects and receives certain information from your computer or mobile device when you interact with our Website and Services. This includes activities you perform on our site, the type of device and software you are using (such as your operating system or browser), and data obtained through cookies. For instance, each time you visit the Website, we automatically collect your IP address, browser type, device information, access times, referring web pages, the regions from which you navigate, and the specific web pages you access.

When you first register on VISS, and when you use the Services, we collect some Personal Information about you such as:

  • The geographic area where you access our website and services, including the regions from which you navigate while using our platforms.
  • Your full name, username, email address, and other contact information provided during the registration process or in contact forms.
  • A unique VISS user ID (an alphanumeric string) that is assigned to you upon registration, used to identify your account.
  • Your account and system activity are regularly monitored and backed up to ensure the highest level of security.
  • Your IP address and, when applicable, timestamps related to your registration, consent, and confirmation of consent.
  • Other personal details or information submitted by you through various methods, including feedback forms, emails, and support requests.
  • Your billing address and any necessary information to complete financial transactions, and if you purchase any services, we may collect your payment details such as credit card or other financial information.
  • User-generated content, such as comments, reviews, or messages posted within our learning platforms or feedback shared through our Services.
  • Documents, images, or other files that you may upload or submit through our Services, including any materials required for participation in trading courses.
  • Information, such as emails or inquiries, received from communications you send us regarding our services, including questions or requests for support.

How We Use VISS Data

VISS collects and uses visitor and user data for the following general and specific purposes that are essential for providing our services:

  1. To identify you when you log into your account so that we can securely manage your session and account throughout your usage.
  2. To enable the operation of our Services, ensuring you have access to our courses and resources securely without compromising sensitive information.
  3. To verify your transactions and handle billing, purchase confirmation, security, and authentication processes, including secure communication measures. Always use best practices like not sharing your passwords or storing them unsafely.
  4. To analyze the Website and Services, including visitor behavior and demographics, in order to continuously improve our content and offerings.
  5. To contact you regarding your account and provide customer support, including responses to any inquiries or concerns.
  6. To share aggregate, non-identifiable statistics with partners, providing insights into user activity without compromising individual privacy.
  7. To keep you informed about Services, features, updates, offers, newsletters, and events that may be of interest to you or that you’ve requested.
  8. To better understand your needs, troubleshoot issues, analyze trends, and enhance the usability of our Services to create a better user experience.
  9. To keep the Website and Services secure for all users, from course participants to administrators with broader access rights.
  10. To use non-identifiable data for statistical purposes, such as tracking visits to improve our Services. This statistical data may be shared with our partners for optimizing the user experience.

Customer Content We Process For Our Users

VISS is a trading education platform dedicated to empowering our users with the tools and knowledge they need to succeed in the financial markets. Our Services facilitate users in accessing high-quality trading resources, courses, and community engagement, all designed to enhance their trading journey. We prioritize user security and privacy throughout all aspects of our Services, ensuring that all user-generated content remains confidential and secure.

Our platform supports users in promoting their trading skills and strategies through educational content and resources while engaging with fellow traders and instructors to foster a collaborative learning environment. Additionally, users can analyze their progress and performance within our courses, helping them improve their trading techniques and outcomes. We maintain the highest security standards to ensure the confidentiality and integrity of personal and financial information.

Consent To Use VISS Services

By using any of the VISS Services or submitting and collecting any Personal Information through the platform, you consent to the collection, transfer, storage, disclosure, and use of your Personal Information as outlined in this Privacy Policy. If you do not agree to the use of your Personal Information in these ways, please refrain from using our Services to ensure a secure and positive user experience.

Inquire What Data We Have

VISS uses tracking technologies across our website, courses, and platforms, including unique user IDs and cookies, to enhance your experience. These technologies help us recognize you across different Services, monitor usage, analyze web traffic, and customize our offerings to better meet your needs.

By visiting VISS or using our Services, you consent to the use of cookies in your browser and within HTML-based emails. When you interact with our website or submit any information through our Services, you agree to the collection and use of your basic Personal Information as described in this Privacy Policy.

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